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Rate limits are restrictions that our API imposes on the number of times a user or client can access our services within a specified period of time.

Why do we have rate limits?

Rate limits safeguard the stability, reliability, and performance of our API ecosystem. Without limits, a single user or application could overwhelm backend services, degrade the experience for others, or even risk outages. Here are the main reasons for enforcing rate limits:
  • Fair resource allocation: Ensuring that no single user or application monopolizes system resources.
  • System protection & stability: Preventing traffic spikes that might overload infrastructure or degrade latency.
  • Security & abuse prevention: Mitigating denial-of-service (DoS) attempts, excessive scraping, or malicious behavior.
  • Predictability: Giving all users a clear expectation of throughput, so clients can build appropriate retry/backoff logic.

Our Subscription Plans & Rate Limits

Each subscription plan we offer has a defined Requests Per Minute (RPM) limit. If you exceeds the allowed RPM, the system will enforce a 60-second cooldown during which no further requests will be accepted. After that cooldown period, new requests may resume (subject to rate limits again).
Plan NameMax Requests Per Minute (RPM)Behavior on Limit Breach
Solo6060-second cooldown
Trio12060-second cooldown
Unlimited36060-second cooldown
Advanced-160060-second cooldown
Advanced-290060-second cooldown

Cooldown Behavior & Retry Window

  • Once you exceed the RPM threshold for your plan, all further requests within the next 60 seconds will be rejected with a rate-limit error.
  • After the 60-second cooldown, your request count resets (for the new minute window), and you may resume using the API.
  • It’s good practice for your client implementation to pause for at least 60 seconds after receiving a rate-limit response before retrying.

Error Response for Rate Limit Violation

If you exceed the allowed rate for your plan, the API responds with HTTP status 429 Too Many Requests and a JSON error object. Example:
{
  "error": {
    "message": "You have exceeded your plan’s request threshold (requests per minute). Please try again in one minute."
  }
}

Best Practices for Managing Rate Limits

  1. Throttle your requests Instead of firing all requests at once, insert small delays between them. For example, for Solo (60 rpm), spread requests evenly (e.g. one request ~every 1 second).
  2. Implement exponential backoff with jitter If you get a 429 error, wait a bit, then retry. If you hit 429 again, increase the wait time (e.g. 1s, then 2s, then 4s), and optionally add randomness to avoid synchronized retries.
  3. Batch or consolidate requests where possible If your API supports multi-resource queries or bulk endpoints, use them to reduce total request count.
  4. Cache frequent or repeated data If multiple calls would yield identical results, cache responses on your side (for a suitable TTL) to reduce redundant hits.
  5. Monitor your request usage Log the number of requests per minute and watch for high usage patterns. Consider alerting if you approach your limit.
  6. Graceful fallback / queueing If your app is likely to burst over the limit, queue requests internally and pace them so they stay under the RPM ceiling.
  7. User-level quotas within your app If your app makes API calls on behalf of your users, consider enforcing per-user quotas so one internal “power user” doesn’t hog the shared rate budget.

Guidelines & Considerations

  • Rate limits are enforced per API key + Bearer token combination. Different keys or tokens are counted separately.
  • Failed requests still count toward your RPM limit. Repeated retries contribute to usage.
  • The cooldown is absolute: when triggered, all further calls from that key / token will be rejected until 60 seconds elapse.
  • You should design your application to expect and gracefully handle 429 responses (don’t assume they won’t happen).
  • Consider splitting heavy tasks into smaller chunks spaced over time.

Upgrading / Increasing Rate Limits

If you consistently hits the maximum threshold for your current plan, you can consider upgrading to a higher-tier plan (e.g. from Solo → Trio, or Trio → Unlimited). After upgrading, the new rate limit will apply immediately. We support custom/enterprise plans, if you need a plan with higher RPM beyond Advanced-2, please contact us.